Discovery Channel Learning 3D with sounds View Master Review

My daughter was doing her Christmas shopping and went to the toy section to look for toys that are cool to show and tell in school. I let her pick a few toys to compare price and functionality for she can only buy one. It took time to decide but it’s alright. This is a time for her to learn decision making. Not just making decisions but a good one for she only has enough money to spend for everyone in her lists. She decided to purchase Discovery Channel View Master as part of her shopping lists. There are more toys she wants to get but buying toys has always been a good training for her spending wisely. She looks at the price, read the directions and finally evaluate which one would be worth buying.  

The view master comes in nice color combination and stylish. The difference with this view master is having sounds, explaining about the picture and in 3D images. It is a completely sensational 3D learning experience to show and tell in school for little kids. It is amazing experience to peek inside, see eye popping 3D images and hear cool sound effects for the little curious learner. The child will have fun in this view master while learning interesting facts about animals. The view master includes one learning sounds demo reel inserted and ready for exploring. You look into the view master, listen to the sounds and learn a few facts about the image shown.

You can look for more Discovery Channel Learning Sounds Reels with hundreds of exciting 3D images, sound effects and fun learning facts that works with the view master. It is also possible to use a regular reel for plain viewing, any learning reels and enjoy viewing the picture without the sound.

The view master has Reel Advance handle for changing the picture, a Sound Repeat button and Power/ Volume slider. It needs 2 AAA batteries which is included upon purchase and the design is neat, colorful and perfect for a child’s grip.

Mattel Canada, Inc

Mississauga, Ontario L5R3W2

For use with any View-Master reels. Sound activated when used with View-Master / Discovery Channel Learning 3D Reels

Now off with the view master commercial. We got home and she was excited to try the new reel, an extra purchase. She inserted it and was so eager to hear something when it never did. She pokes around it, hoping to make it work. Nothing happened. She asked me to check it for her and I did. I replace the battery, thinking it was the problem. You know how people try toys on the shelves all the time, testing it before buying. That was my first thought, the battery ran out from people trying before deciding. Nope. It still doesn’t work and my daughter is getting upset and agitated, she started to cry. Well, we might have bought a defective reel, I explained to her, and there is nothing we can do with the reel except to  return it. She felt disappointed but agreed to return it next time we go to the store. Whew! That was close to meltdown.

While I was putting it back to its original packaging, an ideal thought came. Maybe I should call their customer service and inquire what to do with this disappointing time for my child. The other line was pretty quick as the call went through. I explained to the customer service representative what happened. I am sorry for what happened, is the first thing she said after telling her about the toy. Isn't this a favorite line for all customer service representatives?  Maybe a cheat sheet is attached in front of them for quick reference to most situations, I thought. So, I kind of emphasized the disappointment my daughter felt, after buying and wanting to hear it for the first time. It was my cheat sheet too that is stuck in my head. Anyway, she was nice and accommodating. For this short conversation, the person in the other line look up at the item we purchased and made a decision right there to send us a $20 voucher to purchase a new one in place of the defective one. That was not bad. My only concern is that buying another reel and end up with a defective one is the same as having to call again and complain. But it’s not a bad deal to get more than the amount paid for this toy. So, there you go, if you have problems with your purchases, call the company and they sure would be happy to help get their customers back.

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